indoor heated pool, location to attractions, size of room

Outdated facilities must be addressed!!! Management could improve follow-up on complaints and ensure that maintenance issues are dealt with promptly!!!

the bathroom was a bit dirty. there was hair on the floor, but the staff were friendly. the room was a good size. and the breakfast options were decent.

great area for exploring nearby parks and attractions

I loved how conveniently nestled this hotel is near beautiful parks like Restoration Park, making it easy to enjoy leisurely strolls and relax in nature. The short drive to the Duck Commander terminal was perfect for a fun family visit.

The staff made the difference during my stay at Hilton Garden Inn West Monroe. They were incredibly friendly and accommodating, creating a welcoming atmosphere. The room felt comfortable and clean, with easy access to common areas. I enjoyed the well-equipped business center, which made it easy to handle my tasks. However, the common areas lacked seating during peak hours, which could be an issue for larger groups. The dining options were decent but could use more variety. Overall, while I appreciated the pleasant staff and convenience, they definitely need to address the seating situation.

My recent stay at Hilton Garden was a very positive experience. The staff were remarkably accommodating, going out of their way to ensure everything met my needs. The atmosphere was conducive for work, with a well-equipped business center that allowed me to efficiently manage my tasks. Additionally, the on-site dining provided delicious meals, making my stay far more convenient.

No significant negatives noted during my stay.

Better options available for families

We faced significant issues during our stay with cleanliness and service that fell below expectations. If you can, avoid dining on site. the breakfast wasn’t worth the price. Families should look elsewhere for accommodations as our experience was frustrating and costly.

I found the atmosphere of Hilton Garden Inn West Monroe to be warm and inviting, with easy access to common areas. The staff were very accommodating, making my stay enjoyable as we chatted during my visits to the dining area.

More seating in common areas would be helpful.

I really enjoyed my time here, especially the great breakfast options every morning and the fact that there were plenty of charging stations for my devices. The indoor pool was perfect for relaxing after a busy day, and the cozy hot tub was a nice bonus too. Just a heads up, the furniture could use a bit of an update, but it didn’t take away from my overall experience! 😊

The overall experience was a bit mixed during our stay. The location was convenient for visiting nearby attractions like the Northeast Louisiana Children's Museum. However, the room cleanliness was disappointing, with hair in the bathroom and an unmade bed. Even though the front desk staff was friendly, it would have been nice if they acknowledged the inconveniences we faced.

The location was convenient, and the lobby had a welcoming atmosphere. However, the room suffered from cleanliness issues with dirt in the bathroom and stained carpets, which was quite disappointing. Unfortunately, the staff's follow-up on concerns was lacking, which added to the frustration. On a brighter note, the small square hamburgers at the on-site store were a hit for a quick bite.

Comfortable stay but cleanliness needs attention

I had a pleasant two-night stay with a comfortable bed and friendly staff, but unfortunately, the overall cleanliness of the hotel was concerning. The hallways had an unpleasant odor, and the room itself could use a deep clean to meet expectations.

Room had a nice layout, but the AC vent was very dusty.

The staff was attentive, the breakfast was okay.